RETURNS & EXCHANGES

There is no exchange policy as all outfits are made to order for our esteemed customers.
Advance payments made for bridal orders will not be refunded.
Made-to-order and bespoke items of clothing as well as un-stitched fabric do not qualify for return, exchange or cancellation in case of absence of any defect.
All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.
On all orders over a certain amount (to be confirmed at time of order) we require a percentage of it to be paid in advance.
Please make sure your items are returned new, unused, with packaging in its original condition and with all designer tags still attached. Returns that do not meet this criterion in accordance with our policy will not be accepted and will be sent back to you.
Articles purchased on sale are not eligible for exchange or return.
Standard/inevitable wear and tear over expected periods of time will not be accepted as a valid reason for return/exchange.

About Meraki